Last week, we rolled out the first in our blog series on “Skills Hiring for the Future,” aimed at priming talent leaders for the next 5 years. “But 5 years is such a short time," you might say – not in the world of business.
Our first blog focused on the big picture of what the future of talent holds. Today, we talk about the role Artificial Intelligence (AI) will have in skills hiring for the future, and how it will change the candidate experience and the recruiting function itself.
In the current state, companies are positive about AI, but slow to adapt.
Companies should be preparing their employees for work in the age of AI. But some larger companies seem to be behind in the planning needed to use the technology successfully. MIT reports more than 60% of workers have a positive view of the impact of AI on their work and two-thirds believe they must develop their own skills to work with intelligent machines. Yet, business leaders feel 75% of their workforce is unprepared for AI, and only 3% of leaders are doing something about it.
How does AI impact the skills we’ll be hiring in the future?
AI is shifting the skills companies and employees will need in the near-future.
“While AI will radically alter how work gets done and who does it, the technology’s larger impact will be in complementing and augmenting human capabilities, not replacing them.”
It’s predicted that AI will increase demand for two types of talent, depending on the role:
1) Higher Cognitive Skills - The World Economic Forum reported that by 2030 AI and automation will play a large part in the shift away from human activities that require only basic cognitive skills. Instead, they will move towards those requiring higher cognition, aka mental activities, such as problem-solving and critical thinking.
2) “Softer Skills” - These are the interpersonal characteristics that allow a person to interact effectively with others. As innovation speeds up and the lifecycle of technologies shorten, companies and staff will need to adapt to change quickly. To keep moving forward without interruption you must have people who will not resist change, but be flexible, adaptable, and empathetic, as well as have social skills and a desire to continuously learn.
Companies and recruiters will be focusing on candidates who have the skills to leverage and elevate the gains from artificial intelligence. With these skills, humans can best work together with AI to better the company.
See the top ways humans + AI will work together in recruiting – for the good of candidate and company.
Industry experts know that AI technology has also become an essential prerequisite for enhancing recruiting efforts. It’s all linked together.
Here’s how the human recruiting community will leverage AI to elevate the company’s recruiting program:
- We’ll communicate with candidates quicker, through their preferred methods, and in their own “language.” Machine learning automates administrative tasks and analyzes thousands of data points quickly. For instance, AI can identify how candidates like to be contacted or track positive and negative responses from candidates to gauge their interest. Humans can use this information to target candidates that are most interested and qualified, and the time saved through machine learning will also give them more time to build connections with candidates quicker.
- We’ll make it easier for candidates to find sought-after roles and get to know us on their terms. With AI, companies will build dynamic career sites that recognize candidates when they enter the site, and show them personalized content including open opportunities, cultural videos, and blogs. Humans can have immediate and impactful conversations with the right candidates at the right times.
- We’ll screen candidates earlier. AI-powered chatbots can screen candidates from the first touchpoint via text messages based on qualifying questions set by, you guessed it, humans!
- We’ll keep the candidate pool hopping. Roughly 70% of the global workforce, and some of the best candidates, are passive candidates. AI quickly sorts through existing applicant databases for the skills you’re looking for. It lets recruiters create drip campaigns targeted at candidates who may have passed on a previous opportunity or felt the timing wasn’t quite right. Humans will have a larger talent pool to choose from and can convert passive talent to active employees.
Stay tuned for the next installment in our “Skills Hiring for the Future” series! Until then, reach out to learn how you can get AI into your recruiting department.